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Privacy Policy

Last Updated:​ 08 August 2026

GBH Bulk Engineering (“GBH”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gbhbulk.com or engage with our services.

This policy applies globally, with specific provisions for users located in the People’s Republic of China (PRC) regarding local data protection laws.


1. Information We Collect

We collect information necessary to fulfill our contractual obligations, respond to inquiries, and improve our digital presence. This includes:

  • Personal Identification Information:​ Such as your name, job title, company name, email address, phone number, and country.
  • Technical Data:​ Including IP address, browser type, operating system, referral URLs, and device information, collected via server logs and cookies.
  • Project Inquiry Data:​ Information you voluntarily provide in contact forms, RFQ submissions, or project briefs (e.g., material types, capacity requirements, site locations).
  • Communication Data:​ Records of correspondence between you and GBH, including emails and meeting notes related to potential or ongoing projects.

2. How We Use Your Information

We use the collected data strictly for legitimate business purposes:

  • To Provide EPC Services:​ To process your inquiries, prepare technical proposals, issue tenders, and execute contracts.
  • To Manage Customer Relationships:​ To communicate with you regarding project status, technical support, and after-sales service.
  • To Improve User Experience:​ To analyze website traffic and user behavior, allowing us to optimize our site architecture and content for engineers and procurement specialists.
  • For Compliance:​ To meet legal obligations, resolve disputes, and enforce our agreements.

For users outside of mainland China, we process your data based on:

  • Performance of a Contract:​ When processing is necessary to respond to your request for a quote or to execute an EPC contract.
  • Legitimate Interests:​ To improve our services, prevent fraud, and maintain the security of our IT systems.
  • Consent:​ Where required by law (e.g., for non-essential cookies), we will obtain your explicit consent.

4. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users.

  • Essential Cookies:​ Necessary for the site to function (e.g., navigation, access to secure areas).
  • Analytics Cookies:​ We use tools like Google Analytics to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Within the GBM Group:​ With our subsidiaries and affiliates in China and abroad to facilitate global project delivery.
  • Service Providers:​ With third-party vendors who assist us in website hosting, data analysis, and IT support. These parties are bound by confidentiality agreements.
  • Legal Requirements:​ If required by law, regulation, or legal process (such as a court order or government request).

6. International Data Transfers

As a global EPC supplier, your information may be transferred to and processed in countries other than your own (specifically, to our headquarters in Shanghai, China). We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.


7. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Given the industrial nature of our work, we treat project data and intellectual property with the highest level of security clearance.


8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax, accounting, or warranty obligations related to EPC projects).


9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to our processing of your data.
  • Receive your data in a portable format.
  • Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

For PRC Users:​ In accordance with the Personal Information Protection Law (PIPL), you have the right to know, decide, and restrict the processing of your personal information.


Our website may contain links to third-party sites (e.g., LinkedIn, supplier portals). We are not responsible for the privacy practices or content of these external sites.


11. Contact Us

If you have questions or concerns regarding this Privacy Policy, or wish to exercise your data protection rights, please contact our Data Protection Officer:

GBH Bulk Engineering

Attn: Data Protection Officer

Address: Building 4 No.500 Jianyun Road, Pudong, Shanghai 201318

Email: sam@gbhbulk.com


12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised “Last Updated” date.

Commonly asked questions and answers

Phone:
+86 15801987572
Email:
steven@gbm-china.com
What exactly does “EPC” cover for a bulk cargo handling project?
Our EPC scope is turnkey. It includes conceptual and detailed engineering, equipment procurement, civil works, electrical & control system integration, installation, commissioning, and performance testing—delivering a fully operational system ready for immediate handover.
Yes. We specialize in both greenfield installations and brownfield retrofits. We coordinate closely with your ongoing operations to ensure zero or minimal downtime during tie-ins and equipment replacements.
We have extensive references in coal, iron ore, limestone, aggregates, grains, fertilizers, bauxite, and biomass. Each material has unique flow characteristics, which we address through tailored chute designs and transfer point engineering.
We apply advanced transfer chute design principles, including rock-box designs and hood-spoon geometries, combined with enclosed galleries and dust suppression systems (water spray or chemical suppressants) to minimize spillage and airborne dust.
Absolutely. We design control systems with open protocols (Modbus, OPC UA, Profinet) to ensure seamless integration with your existing DCS, SCADA, or PLC architectures, providing real-time data visibility and centralized control.

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